Delaware Solid Waste Authority Job Description

Title: Administrative Technician
Reports to: Executive Secretary
Job Class: Non-Exempt
Purpose: This position involves the combined duties of greeting and directing guests entering and leaving the offices of the Delaware Solid Waste Authority, handling incoming and outgoing telephone calls, and routine clerical work as assigned.
Duties:
  • Greet all visitors to the Delaware Solid Waste Authority. Determine names, affiliation, and whom they are visiting, and direct them to the appropriate area.
  • Process all incoming mail (i.e. USPS, intercompany, FedEx & UPS): open mail; maintain a permanent record of all first-class or other pertinent mail, noting date received, sender, addressee, a brief description of content, date of correspondence, and date distributed to addressee; stamp mail with date received and routing stamp; and distribute mail. Prepare and deliver all outgoing mail to post office daily at the conclusion of normal working hours. Prepare outgoing intercompany mail.
  • Receive and direct incoming telephone calls and maintain a permanent record of all calls received including to whom directed. (This duty requires sufficient knowledge of DSWA’s programs to be able to direct callers.) Distribute any messages received on the telephone answering machine.
  • Responsible for optical disk scanning and electronic filing of all incoming and outgoing correspondence.
  • Log all incoming faxes. Maintain fax machine to assure continued good working order.
  • Provide general typing/word processing and assist in routine clerical work as requested.
  • Perform related work as required.
    • Qualifications: Possession of high school diploma or equivalent with training in keyboarding or any equivalent combination of acceptable training and experience that has provided the knowledge, skills, and abilities to perform the duties described above. Good oral and written communication skills and ability to type at least 30 words per minute required. Training, knowledge, and experience of applicable computer software. Experience using standard office machines (copiers, calculators, fax machines, etc.)

    Mailing Address:

    Delaware Solid Waste Authority
    1128 South Bradford Street
    Post Office Box 455
    Dover, Delaware 19903-0455

    Citizens' Response Line 1-800-404-7080
    fax: 302-739-4287
     

    For more information, call 302-739-5361 and ask for Human Resources or email dswahr@dswa.com